Wednesday, September 21, 2005

I am fucking pissed. RO sucks!!! Let me tell you my story.

First of all, you all know I'm from a particular school. I'll try not to name names here. Here's the timeline.
1) Probably around 2nd or 3rd week into school, i discover that my matriculation card is spoilt. I can't enter the gantries, group study rooms, everything. I approach X security card at School of X, asking him for help. He tells me: "Go to the Fire Command Centre, Library block, first floor."

2) So I head to the FCC, with Ginny I remember. This malay guy, m**** (I can't remember his name, let's just call him M), comes out to help me and tells me he'll get back to me.

3) I head up to the library and pack up my stuff, ready to go out with Ginny. M comes up to the library, looking for me. He says: "I need more time to check the card. I'll give you a temporary card in replacement. Just fill in this form." So okay. I get the blue temp card.

4) In between I lost the blue card and found it again but never mind that. Basically I still have my blue temp card, the FCC has my white spoilt matric card.

5) I received an email from a particular person, L from the RO's office. Telling me to go down: "I understand from the security office that there are some problems with your SMU student card.
Please bring back the faulty card to the Registrar's Office and we will do a re-print of your card. My office is located at Admin Building, Level 8."

6) I head down to FCC to meet M, to collect back my faulty white card. And i return the blue card.

7) This morning, at 1115am, I head down to the RO's office. This L still got the CHEEK to tell me:
"Huh? Who told you to come down here?"
I said:"You! I received an email from you telling me to come to RO's office."
L said:"No, I gave instructions about how to go about making a new matric card..."
I said:"wtf la! (ok i didnt really say that)No you didn't! I never received any email."
Okay so L goes to check her email and verify that I should be standing there waiting for her. everything's settled. So I let down my hair, ready to take a new photo for my card. AND THEN! SUDDENLY! i let slip the fact that i have been using the card for 2 weeks before it spoilt. AND THEN! this L person. Says: "Oh. you'll have to pay for a new card as though you've lost it. thirty-five dollars. Since you have been using it for 2 weeks, that means the chip is still inside. We will only do a replacement if it is a manufacturer default and there is no chip in the card. Since there is a chip in you card, the spoilage is probably due to Wear and Tear and you will have to get it replaced at a FUCKING THIRTY FIVE DOLLARS!!!!"

I was damn pissed off lar. firstly, it's only 5th week of school HOW THE FUCK do you have WEAR AND TEAR in your MATRIC CARD!!! MY CARD IS IN PERFECT CONDITION I TAKE CARE OF IT AND KISS IT EVERYTIME I ENTER THE GANTRIES! DOES IT LOOK LIKE THE SKIN IS PEELING? DOES IT LOOK SCRATCHED! WHY THE FUCK DO I HAVE TO PAY FOR SOMETHING THAT IS NOT EVEN OF MY FAULT! i didnt even do ANY FUCK to my matric card, and i have to pay for a new one. i didnt even lose it. FUCK YOU LA!

8) L tells me to head down to CIT helpdesk. I do so. CIT asks me to go BACK TO FCC (!!!). So i comply.

9) I head to FCC and PRACTICALLY SCREAM MY HEAD OFF AT THE FCC GUYS. I tell them:" Dude. I've been to RO. I've been to CIT helpdesk. It's my 2nd time coming back here. PLEASE DO SOME FUCK ABOUT MY STUPID CARD!" So they are scared of me. They tap the card against the reader. Nothing. No "Access Denied", no whatever. Just no detection. So, the big shots of FCC emerge from the room (I assume they are, because they are in shirts and slowly 1 by 1 came out of the room) and Mr Bigshot tells this guy in a polo-tee: "Go with her to RO to get a new card. Ignore the RO people la. Then come back to get the card configured."

10) I get a call from FCC telling me to collect my card. FINALLY!!

Mrs Brightside at 12:16 pm

{xoxo}